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Privacy Policy | Haniel Recovery

Last Updated: June 2026

Introduction

Haniel Recovery Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Telephone number
  • Details provided through our contact forms
  • Information relating to support or cleaning service enquiries
  • Website usage information collected through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide information about our services
  • Arrange consultations and support services
  • Improve our website and customer experience
  • Meet legal and regulatory obligations

Legal Basis for Processing

We process personal information where:

  • You have provided consent
  • Processing is necessary to respond to your enquiry
  • Processing is necessary for our legitimate business interests
  • Processing is required by law

Data Storage and Security

  • We take reasonable measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
  • Your information is stored securely and accessed only by authorised personnel.

Sharing of Information

  • We do not sell, rent, or trade personal information.
  • Information may be shared with trusted service providers where necessary to operate our business or comply with legal requirements.

Cookies

  • Our website may use cookies and similar technologies to improve website performance and user experience.
  • You may control cookie settings through your browser preferences.

Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to processing
  • Withdraw consent where applicable

Contact Us

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

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